Terms of Use
Applicability
1.1 These terms and conditions govern the agreement between you as a consumer and Arbetsmyran, the sole proprietorship operating this online store, when you make a purchase of custom-made crocheted products from the website.
1.2 By using and shopping on our online store, you agree and consent to be bound by these terms and conditions.
Orders and Custom Orders
2.1 When ordering a custom-made product, we provide you with the opportunity to choose the color and other specific customizations for the product.
2.2 Custom-made products are unique and manufactured exclusively for you based on your choices. Due to this, we cannot offer a right of withdrawal or returns for custom-made products, so please double-check your choices before completing the order.
2.3 We reserve the right to reject a custom order if we believe it cannot be executed or if there are other reasonable grounds not to accept the order.
Products and Descriptions
3.1 We strive to provide accurate and clear descriptions of our crocheted products. However, color representation may vary depending on your screen, and we cannot guarantee that the appearance of the products exactly reflects reality.
3.2 Any dimensions and sizes provided are approximate and may vary slightly.
3.3 We reserve the right to change the product range and prices without notice.
Prices and Payment
4.1 All prices in the online store are stated in the currency specified at checkout.
4.2 Payment can be made via the payment methods specified in the online store's checkout. You are responsible for providing correct and complete payment information.
4.3 We reserve the right to change the price of custom-made products if there are reasonable grounds, such as a significant increase in material costs.
Delivery and Shipping
5.1 We strive to process and dispatch your custom order as soon as possible. The delivery time may vary depending on the complexity of the product and other factors beyond our control.
5.2 Shipping costs apply and may vary depending on the delivery address and the chosen shipping method. These costs are clearly stated at checkout.
5.3 The risk of loss or damage to custom-made products passes to you upon delivery.
Complaints and Warranty
6.1 We strive to manufacture high-quality products with attention to detail.
6.2 If you discover defects or shortcomings in the received custom-made products, please contact us immediately to discuss any complaints or actions.
6.3 We may offer a warranty on our custom-made products, depending on the nature of the product and provided that any specific warranty terms are stated at the time of purchase.
Limitation of Liability
7.1 Our total liability to you as a consumer is limited to the amount you have paid for the relevant products.
7.2 We are not liable for any indirect damages or losses that may arise in connection with your use of our online store or the products.
Force Majeure
8.1 We are not responsible for any delays, errors, or damages caused by circumstances beyond our control, including but not limited to natural disasters, war, strikes, power outages, or telecommunication errors.
Applicable Law and Dispute Resolution
9.1 These terms and conditions are governed by Swedish law.
9.2 Any disputes arising in connection with these terms or the use of our online store shall, in the first instance, be resolved through negotiations between the parties. If agreement cannot be reached, the dispute shall be settled by a Swedish court.
Please carefully read and understand these terms and conditions before placing an order. If you have any questions or concerns, feel free to contact us.
Last updated: [2023-11-23]
Note: The specified delivery time applies only to the shipping process. First, the product is handcrafted, and then it is dispatched.