FAQ


Ordering Process:


1. How do I place a custom order?

To place a custom order, simply navigate to the product of your choice and follow the customization options provided. Choose your preferred color and any other specific details. Once you've made your selections, proceed to checkout.


2. Can I modify my order after it's placed?

Unfortunately, due to the unique and personalized nature of our handcrafted items, modifications cannot be made once the order is confirmed. We recommend double-checking your selections before completing the purchase.


3. What happens if I want a design not listed on the website?

We encourage you to reach out to us via email to discuss the possibility of a custom design. While we cannot guarantee fulfillment, we'll do our best to accommodate your request.

Products and Materials:


4. Are the products eco-friendly? 

Yes, sustainability is at the core of our values. We use high-quality, eco-friendly materials to ensure our creations are not only beautiful but also contribute to a more sustainable lifestyle.


5. Can I expect variations in colors and sizes?

Please note that colors may vary slightly due to individual screen settings. Additionally, our handmade items may have minor size variations, adding to their unique charm.

Payment and Pricing:


6. What currencies do you accept? 

Our prices are displayed in the currency specified at checkout.


7. When will I be charged for my order?

Payment is processed at the time of checkout using the payment method selected.

Shipping and Delivery:


8. How long does it take to receive my order? 

Our handcrafted items are made to order. The specified delivery time applies only to the shipping process from the time the product has been submitted to the postal service. Please allow additional time for meticulous handcrafting before dispatch.


9. Do you offer expedited shipping?

Currently, we do not offer expedited shipping. Each product is carefully crafted, and we appreciate your patience as we ensure the utmost quality.

Returns and Concerns:


10. What is your return policy? 

Due to the personalized nature of our items, we cannot accept returns or offer refunds unless the product is defective upon arrival. If you encounter any issues, please contact our customer support team for assistance.

Contact Us:


11. How can I get in touch with your team? 

For any questions or concerns, feel free to reach out to us at info@arbetsmyran.com. We're here to assist you!


Thank you for being a part of Arbetsmyran's journey. Your support means the world to us!